Talking to My Insurance Company Post Accident?

Jun 21, 2021

insurance company

So you’ve been injured in a Motor Vehicle Accident (MVA). Your mind is probably racing with questions about what to do next, as you’re potentially faced with a loss of ability to work, loss of a vehicle, endless paperwork, and conversations with insurance companies. We understand that these concerns can cause serious headaches… but the good news is, Litco Law can take care of the paperwork and the legal work, so you can take care of what matters most: yourself, your loved ones, and your health. And we can always offer free legal answers when you need it! Today, we’re diving into the client question, “Should I talk to my insurance company after my accident?” 

In short, yes; but the first and most important thing is your health. After an accident, we encourage you to take care of yourself first by getting a medical assessment and collecting information and evidence if you are able. However, we also advise that you contact your insurance company and report the accident as soon as possible. The emphasis is on you here, because you have no legal obligation to talk to the other driver’s insurance company. If they reach out, don’t feel pressured to comment or settle immediately; you’re perfectly within your rights to wait, speak to a qualified Personal Injury lawyer, and focus on your own wellbeing.

When it comes to your own insurance company, it’s key to report the collision ASAP in order to receive access to any benefits you are entitled to (regardless of who is at fault!). It’s important to speak with them so that you don’t miss any deadlines or time-sensitive advantages. We suggest that you answer questions truthfully and provide all relevant details to your insurers. An experienced Personal Injury lawyer can walk you through it all, but in general, you may be asked to provide the following info:

  • the name, address and telephone number for any other drivers and vehicle occupants involved in the accident;
  • the insurance policy information for any other drivers involved in the accident;
  • the law enforcement agency responding to the accident; and
  • the date, time and place of the accident.

It won’t cost anything to speak with our caring legal team.

Still feeling uneasy about what to do after your accident? Don’t hesitate to give us a call, send an email, or message us in the chat. We offer free legal answers and cover all the costs of collecting evidence until your case is resolved. Plus, we really care! At Litco Law, the focus is always on you— and that means we don’t get paid for Personal Injury cases until you get the compensation you deserve. It’s something that we stand by, and something our clients have counted on us for since 1976.

We’ve been voted Calgary’s Top Choice Personal Injury Law Firm by our clients for seven years in a row, so leave it to us to make your life a little easier. Whatever we can do to help, we will; and we’ll always get back to you within 24 hours (or by the next business day on weekends). Give us a chance to alleviate that post-accident stress— we’re here to help you get back to better.


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    IMPORTANT! If you agree to an insurance company’s settlement offer, you give up your legal right to pursue a personal injury claim. It is best to assess the full extent of your injuries and how they will affect your life before you accept an offer. Please note that you have a maximum of two years from the date of the accident to file an injury claim in Alberta.

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