File Update Expectations

Jun 14, 2021


At Litco Law, we take care of the legal work and the paperwork so you can take care of what’s important: yourself and your family. So if you haven’t heard from us lately in the midst of an ongoing file, you can take comfort knowing we are working hard behind the scenes… because we truly care about our clients! We’re results-focused, so when we’re not talking to you, we’re finding solutions. But we will always let you know when there is an update, and you can count on us to abide by the 24/30 rule with everything we do.

What’s the 24/30 rule?

We believe in consistent communication that comes hand-in-hand with quality service. So when we get a client question, Litco Law promises to respond within 24 hours on business days and to remain in contact at least once every 30 days. We’ll also respond to you by the next business day on weekends. Why? Because we care about making sure our clients are being heard and that they are up to date with their case. If you’d like to speak to a lawyer ASAP, it’s as easy as giving us a call, sending us an email, or reaching out in the chat. And you never have to worry about hidden charges— with us, the meter isn’t running; the clock isn’t ticking. Litco Law doesn’t charge by the hour… and the fees you do pay will be transparent, every time. 

That’s why we exist– to balance the power.

Whether you need help with Personal Injury, Wills & Estates, Real Estate, Employment, Long Term Disability, or Mass Tort & Class Action law, we will be there for you. You can rely on Litco Law to live by the 24/30 rule, but if you need us sooner, don’t hesitate to reach out.

Our caring lawyers are standing by, ready to answer your questions and balance the power for you.  


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    IMPORTANT! If you agree to an insurance company’s settlement offer, you give up your legal right to pursue a personal injury claim. It is best to assess the full extent of your injuries and how they will affect your life before you accept an offer. Please note that you have a maximum of two years from the date of the accident to file an injury claim in Alberta.

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